Privacy Policy

Privacy Policy

Zhumadian Ruida Electronic Technology Co., Ltd., doing business as Velmiiria, operates velmiiria.com. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, contact customer support, subscribe to emails, or interact with our store.

Information We Collect

We may collect information such as your name, email address, shipping and billing details, payment confirmation data, order information, support messages, device information, browser activity, approximate location, and cookie-related data.

How We Use Information

We use information to process orders, arrange shipping, provide tracking updates, respond to support requests, manage returns and refunds, improve the store, prevent fraud, comply with legal obligations, and send marketing messages only where permitted.

Sharing Information

We may share necessary information with Shopify, payment providers, fulfillment and shipping partners, analytics tools, fraud-prevention services, and customer-support systems. These providers help us operate the store and complete customer transactions.

Your Choices

You may contact us at service@velmiiria.com to request access, correction, deletion, or other privacy-related actions where applicable. We may need to verify your identity before completing a request.

Security and Retention

We use reasonable administrative, technical, and organizational measures to protect information. We retain information as needed for orders, support, accounting, legal compliance, fraud prevention, and legitimate business purposes.