Order Changes and Cancellations

Order Changes and Cancellations

If you need to change or cancel an order, contact service@velmiiria.com as soon as possible with your order number. We can usually review requests before an order enters fulfillment.

Legal Company: Zhumadian Ruida Electronic Technology Co., Ltd.

Business Address: Three Rooms on the East Side of Row 3, Kexin Computer Market, Yicheng District, Zhumadian, Henan Province

Customer Support: service@velmiiria.com

Service Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+8)

Once an order has started processing, shipped, or been handed to a fulfillment partner or carrier, changes or cancellations may no longer be possible. If the order has already shipped, you may request a return after delivery according to our Return Policy.